ESG

Sustainability is at the forefront of everything we do here at Jackson Square.
We are committed to creating a more sustainable future for Bishop’s Stortford by reducing our impact on the local environment. This includes:


As a site we send 0% waste to landfill and achieved a 25.6% recycling rate for 2023, a 6% increase from 2022.


We have 5 recycling streams which our stores are also required to follow; General / Mixed / Cardboard / Food Waste / Glass. So far for 2024 we have achieved a 28% recycling rate despite an increase in waste due to the redevelopment works.
Anything that cannot be recycled is diverted to generate energy for the centre and our stores.


Any fixtures/ fittings and items left in empty units are upcycled and reused where possible including fitting out our Community Space


We donate any non-recyclable wooden pallets to the local potato farm


We continuously monitor and review all energy consumptions (Gas, Electric & Water) to ensure we only use what we need. This allowed us to achieve a Green Apple Environmental Award in 2017 – Retail Energy Saving Silver Winner



We have 80% LED lighting throughout the mall, with 100% motion sensors in all loading bays which allows light to come on only when needed.


As part of Legal & Generals Sustainable Real Estate Investment Policy, we have no heating or cooling facilities in the landlord areas as electricity used in these areas is 100% renewable.


Any fixtures, fittings or items left in vacant units are upcycled and reused where possible, most recently to fit out our Community Space


83 community groups were provided with free space within the Centre in 2023, to promote their worthy causes


In 2023 we were one of 7 finalists for Customer Service team of the year at the Shopping Centre Sceptre Awards


98% of the team are First Aid Trained